Please ensure you meet the conditions of the our Returns Policy before lodging your return. 

We want you to be completely satisfied with your online purchase. If you change your mind for any reason, we will gladly accept a return of any full priced item subject to the following conditions:

- the item must be posted in the mail within 14 days of receiving your order. We suggest all items are tried on as soon as they are received to ensure you are able to return items within this timeframe.

- items must be returned in original condition, unworn, unaltered, unwashed including tags, shoe boxes and sanitary labels. Any garments that appear to have been worn, washed, or altered in any way will be refused. Please take care when trying on garments, as we cannot accept garments that have incurred any marks, stains, makeup stains, odours or the smell of perfume.

Please note, we do not accept returns or exchanges on earrings, head wear, beauty products, Final Sale and Sample items.

Should we identify unreasonable patterns of returns or purchase, or use of garments for the creation of content for personal or professional gains, we may restrict or refuse future orders.

Due to the limited nature of our pieces, we do not offer exchanges. If you would like a different size or alternative item, we recommend purchasing the new item and following the returns process for the original item.
Return shipping options are available to be chosen once you have completed your returns online. The below recommendations are options and are not mandatory.

If you choose to use your own shipping method, our return shipping address will be provided to you once you have processed your returns online. We recommend returning items through traceable mail and that customers ask for proof of postage at the time of posting return items as SABO cannot issue a refund on items that are not received.

The goods are the responsibility of the customer until they are returned to SABO. SABO will not issue a refund on item/s that are not received or are lost in transit.

Return shipping is non-refundable except in cases where SABO may have made an error.


Recommended $9.60 return shipping method. Available if you are returning items within Australia.


Recommended $20USD return shipping method. For your convenience, the return shipping cost is deducted from your final refund once we have received and processed your return. Please note, by using this shipping method, parcels can take up to six weeks to be received by SABO.


Recommended via standard shipping at your local post office.

Swimwear & Intimates

- customers must wear undergarments when trying on items.

- if you wish to return an item, the tags and protective hygiene strip must remain in place. The item will not be accepted if either of these have been removed, altered or if the item shows sign of wear.


- please try on shoes on soft surfaces before they are worn generally. We will not accept shoes returned with sole markings or scratches.

- if you received a shoe box, this must also be returned with the shoes in original conditions.

Earrings & Beauty

Due to hygiene, health and safety reasons, we do not accept change of mind return requests for earrings and beauty products.

Final Sale & Samples

Item/s marked as "Final Sale" and “Sample” cannot be returned. If merchandise is returned despite this policy, items will be sent back to you at an additional charge.

Promotional Items

Full priced items purchased during a sale or using an applied or automatic discount code (eg. Black Friday/Boxing Day) can be returned for a Store Credit only.

Gift Cards

Gift Cards are valid for three (3) years from the date of issue and are not redeemable for cash.


ZACO items purchased at a discounted price as part of our Zaco SS23 promotional period can be returned for a store credit only.

We sincerely apologise for any inconvenience caused by receiving a wrong or faulty item. Please contact our Customer Care team at with your order number and images of the fault and we will work with you to resolve it as soon as possible.

All items will be assessed upon the return and deemed faulty by SABO. Faulty items do not include those that have already been worn.

We endeavour to process refunds daily but please allow 2-5 business days for a refund to be processed from the date that the returned item is received by SABO.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost and return handling costs) directly to the original method of payment used for purchase.

Once the return has been processed you will be notified via the email address that the order was placed with. Refunds will be issued to the credit card, PayPal, AfterPay or Klarna account that the payment originally came from. If orders are paid for via a Gift Card / Store Credit voucher code, refunds will be issued via a new Gift Card / Store Credit voucher code

If there is an issue with your original payment type you must notify our Customer Care Team prior to making your return at to make your refund run smoothly.

SABO is not accountable for any issues that may arise with refunds to the original account once your refund has been processed.