We are currently living in an unprecedented time of our lives. Sabo is taking as many steps as possible during the COVID-19 pandemic to keep our customers, employees and partners as safe as possible during this time, while still delivering the products and services that our customers know and love.
As you can imagine, the worldwide pandemic has added additional work and stress for our teams, especially our warehouse and Customer Care teams, so we kindly ask for your patience and understanding during this time. Please remember that we are constantly responding to all enquiries as quickly as possible.
The safety and wellbeing of our customers is of utmost importance to Sabo. By strictly following guidelines that are in line with local, state and federal government and the World Health Organization, we have been able to safely and successfully despatch our Sabo orders to our beloved customers.
Of course, with international border and customs restrictions constantly changing and international flights being grounded all over the world, our delivery partners are trying their hardest to provide exact shipping timeframes and deliver all orders as quickly as possible. They are keeping us as updated as possible regarding shipping. You can stay up to date with the latest COVID-19 shipping updates here
Our Sabo fam of employees is the heart and soul of our company. Without the health and safety being of utmost importance for our own people and partners, Sabo would not be able to operate. So, what are we doing to keep our Sabo fam as safe as possible without disrupting our operations?
-We implemented social distancing rules and strict hygiene requirements extremely early on
-We proactively issued mandatory "Work from Home" action in early March, which means that at least 75% of our HQ staff are successfully working from home
-Our Warehouse staff that remain at HQ abide by strict social distancing rules and wear PPE where necessary
-Increased our daily cleaning to include more frequent disinfecting of surfaces
-Our delivery partners follow a strict no-contact pick up and delivery process
To keep our Sabo Store fam and customers as safe as possible, we made the difficult decision to temporarily close our Chermside and Pacific Fair Sabo Skirt stores. As soon as we can safely reopen our doors, we will be doing so.
With patience and kindness, we will get through this together.